Terms & Conditions
Effective Date: December 16, 2025
These Terms and Conditions ("Terms") govern your use of the Hollywood Casino website and related services. By accessing or using the Service, you agree to be bound by these Terms.
1. Agreement to Terms
1.1. By registering an account and using the Service, you confirm that you have read, understood, and agree to be bound by these Terms, which include the Privacy Policy, Game Rules, and any promotional terms.
1.2. Hollywood Casino reserves the right to amend these Terms at any time. We will notify you of any material changes via email or prominent notice on the website. Your continued use of the Service after such changes constitutes acceptance.
2. Eligibility and Account Requirements
- 2.1. Minimum Age: You must be at least 18 years of age, or the legal age for gambling in your jurisdiction, whichever is higher. We reserve the right to request proof of age and suspend your account until satisfactory verification is provided.
- 2.2. Single Account: You are permitted to have only one account on the Service. Multiple accounts are strictly prohibited and may result in the forfeiture of all funds and closure of all associated accounts.
- 2.3. Account Information: You must ensure that all information provided during registration and throughout your use of the Service is accurate, complete, and up-to-date.
- 2.4. Security: You are solely responsible for maintaining the confidentiality of your account password and for all activities that occur under your account.
3. Deposits and Withdrawals
- 3.1. Ownership: You agree that all funds deposited into your account originate from a payment source for which you are the rightful and legal owner.
- 3.2. Processing: We aim to process withdrawals efficiently, but processing times may vary based on security reviews, regulatory requirements, and the chosen payment method.
- 3.3. Anti-Money Laundering (AML): All transactions are subject to AML checks. We reserve the right to withhold withdrawals if we suspect fraudulent activity or non-compliance with AML regulations.
4. Prohibited Uses and Fraud
The following activities are strictly prohibited and constitute a breach of these Terms:
- Fraudulent Activity: Including, but not limited to, money laundering, chargebacks, use of stolen payment information, and collusion with other players.
- Abuse of Bonuses/Promotions: Exploiting promotional offers or system errors for unfair advantage.
- Technical Misuse: Using external devices, software, bots, or techniques designed to interfere with the normal operation of the Service.
Any confirmed breach will result in account suspension, forfeiture of winnings, and potential reporting to regulatory authorities.
5. Limitation of Liability
Hollywood Casino shall not be liable for any loss or damage arising from your use of the Service or the content thereof, including, but not limited to, losses caused by system errors, delays, interruptions in service, or unauthorized access to your account, except where required by applicable law.
The Service is provided "as is" and "as available," without warranty of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
6. Governing Law and Dispute Resolution
These Terms and Conditions are governed by and construed in accordance with the laws of [Insert Governing Jurisdiction], without regard to its conflict of law provisions.
Any disputes arising out of or related to these Terms shall first be attempted to be resolved through good faith negotiation. If a resolution cannot be reached, the dispute shall be submitted to the exclusive jurisdiction of the courts located in [Insert Governing Jurisdiction].
7. Responsible Gaming
Hollywood Casino is committed to promoting responsible gaming. We provide tools for players to manage their gaming, including deposit limits, loss limits, time limits, and self-exclusion options. If you feel you may have a gambling problem, we encourage you to seek assistance from the resources listed in our footer (e.g., BeGambleAware, GamCare).
8. Contact Information
For any questions regarding these Terms & Conditions, please contact us:
By Email: [email protected]
By Mail: Hollywood Casino Legal Department, [Insert Physical Address]